Leadership is a great quality to possess in any business but being a leader in retail is something that almost always needs to be taught and can take a long time to possess. Having good social skills can help with the process of learning leadership skills since it takes great communication with customers, employees, members of management, and any another people you will come in contact with on a daily basis.
*Being responsible
*Encouraging, motivating, and praising others
*Being Enthusiastic
*Being a good listener
*Being organization
If you take into consideration the examples above then you will understand that all of the items listed are equally important when you are a leader. Being responsible can be an important example of being a great leader because if you are responsible for your daily work than your employees will most likely follow in your footsteps. If mistakes are made be responsible and step up, take responsibility for it. Also,if you are late to work everyday as a leader than your employees will be sure to take note of that, too. Be responsible for your action and teach your employees to be responsible for theirs. If you are encouraging, motivating, and praise your employees they will probably perform at their best and feel they are needed at your company. If you lack these skills you will probably have a company full of people who are not motivation to move up or perform at their best. Along with being enthusiastic, try your hardest to be a good listener, if a great leader can be enthusiastic and a good listener with their employees those same employees will be enthusiastic and a good listener with customers and/or any potential clients they come in contact with on a daily basis for your company. Being organized can be a key part of any company. Organized work area, stores, paperwork, etc. will be noticed and appreciated. Many of these skills may come easier for some people but quite a few of these skills will need to be taught on an ongoing process. It will take a lot of training and encouragement to get there but if you want to possess these skills it can take you a long way in any business setting.