Kohl’s was not always the high-flying retailer it is now. At one time, they did not have designers such as Vera Wang, and Lauren Conrad designing clothes for them. They were flying under the radar with their clever marketing tools such as Kohl’s cash and their sales strategy.
At first, if a customer spent $50 in the store, then they would receive $5 Kohl’s cash. Kohl’s slowly increased that to $10 for $50 you spend, and then in the 2010 holiday season for a few days they were offering $15 Kohl’s cash for every $50 you spend to attract more customers during the tough economic recession.
JCPenney saw how successful Kohl’s cash was and they responded by introducing JCP cash similar to Kohl’s cash except it comes in a different increments.
JCPenney has also adopted Kohl’s sales strategy. Kohl’s is known for having a “Night Owl” sale on Friday normally from 3PM-11PM, and then an “Early Bird” on Saturday normally from 7AM-1 PM. JCPenney has picked up on this, and calls their sale “Doorbusters”. Their Friday Doorbuster goes from 3PM-close, and then on Saturday from 9AM-1PM.