Micro managing your employees sometimes will backfire on you. Rather than doing that, training your employee’s well with all the information required to do a sucessful job is necessary. After being trained the way you think they should be trained, let them loose and see how they are doing. Don’t stress too much on how it is being handled, once they are done with the necessary hours needed to judge, you can sit down with them and talk about the positives and negatives for better job performance. Feedback is important, but at the right time. Giving too much feedback early on will make the trainee more hesitant and also more likely to make mistakes. Timing is very important and slowly giving pieces of feedback will give the trainee more confidence in doing a better job overall. In any business including retail business , training is what set’s you apart from other stores.